Shipping policy
Shipping Accuracy Check your addresses carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address confirmed on the order acknowledgement.
No weekend deliveries available. Orders are shipped Overnight, depending on your location. The order placing cut off is Wednesday at 1:00pm ET to receive delivery the same week. Deliveries are made Tuesdays through Fridays only, no exceptions.
No P.O. Unfortunately we are unable to ship to PO Boxes, APO, FPO, DPO or International addresses.
Please freeze the products immediately upon receipt. Products must remain frozen until they are ready to be consumed. Failure to report spoilage within 24 hours of receiving the order will be at the loss of the consumer. Other defects must be reported within 30 days from receipt of order. We are committed to using only the highest quality ingredients. Our products have no artificial preservatives or coloring and properly stored in the freezer will remain fresh and delicious for approximately 6 (six) months.